Terms of Service
Last updated: October 28, 2026 · Version française
1. Agreement to Terms
calgarywallpaper.ca ("the Site") is owned and operated by Wall Style Innovations Inc., operating as Calgary Wallpaper ("Calgary Wallpaper", "we", "us"), of Calgary, Alberta. By accessing or using the Site, you agree to be bound by these Terms of Service. If you do not agree, do not use the Site. Outside Quebec, these terms are governed by the laws of the Province of Alberta and the federal laws of Canada applicable therein; for Quebec consumers, see Section 14.
2. Products and Pricing
Prices are shown in Canadian Dollars (CAD) per the stated unit (for example, per double roll) and are delivered prices: delivery to addresses in Canada is included. GST or HST is added according to your province when we confirm your order (GST/HST registration 718173768 RT0001). Products without a price are quoted on request. Prices can change before an order is confirmed; the price in your order confirmation is the price you pay. Each priced product states its minimum order (for example, one to three York double rolls depending on the pattern, a few border or peel-and-stick rolls, or a whole bolt or roll of yard goods). We make every effort to display product colours accurately; however, monitor settings may cause variations. We recommend ordering samples before purchasing full rolls.
3. Order Requests, Confirmation and Payment
Sending an order request does not create a contract and no payment is taken. We confirm availability and email you an order confirmation with our business details, the itemized products, delivered prices, taxes, the total, an estimated delivery date, the return terms and your cancellation rights. You may ask for corrections before paying. The contract is formed when you pay the secure payment link in that confirmation; if you do not pay, nothing is ordered. Within 15 days of payment we email you a dated copy of your contract. We may decline a request, including for product unavailability or pricing errors. Payment is processed securely by our payment provider; we do not store your card information.
4. Delivery
- Shipping: Arte, Omexco, York Wallcoverings and Koroseal products ship from the manufacturer; Marburg orders are shipped from Calgary. Timing is confirmed before payment, for delivery anywhere in Canada.
- Delivery cost: included in the delivered price shown.
Your confirmation states an estimated delivery date. If goods are not delivered within 30 days of that date you may cancel before delivery (see Section 5).
5. Returns, Final Sale, Statutory Rights and Cancellation
Wallpaper is a special order. York Wallcoverings: you may return unopened, uncut York rolls in their original packaging for a change of mind within 30 days of delivery. Ask us first (info@calgarywallpaper.ca or 587-997-6664) and wait for our return authorization before sending anything back; you pay the return shipping. When we receive the rolls, we refund the price you paid for them minus a 40% restocking fee, plus the sales tax on the refunded amount, to your original payment method within 15 days. Not returnable: opened or cut rolls, murals, made-to-measure and custom items, samples, and anything ordered by quote. Marburg and every other brand are special orders and final sale for change of mind: no returns or exchanges. For every brand, this does not affect your rights if goods are damaged, defective, not as described, or not delivered. Please inspect goods on arrival and before hanging and tell us within 7 days so we can act quickly; this request does not limit your legal rights. Your cancellation rights under Alberta's internet sales rules are described on our Delivery, Pricing & Returns page.
6. Wallpaper Calculator and AI Stylist
The Wallpaper Calculator and AI Wallpaper Stylist are provided as informational tools only. While we strive for accuracy, results are estimates and recommendations only. We recommend consulting with a professional installer to confirm quantities. We are not liable for shortages or overages resulting from calculator estimates.
7. Account Responsibility
If you create an account, you are responsible for maintaining the confidentiality of your credentials and for all activity under your account. Notify us immediately of any unauthorized use.
8. Intellectual Property
All content on the Site, including text, images, logos, wallpaper patterns, and software, is the property of Wall Style Innovations Inc. or its licensors and is protected by Canadian copyright and trademark laws. You may not reproduce, distribute, or create derivative works without our written permission.
9. User-Uploaded Content
By uploading photos to the Wallpaper Stylist, you grant us a limited, non-exclusive license to process the image for the purpose of providing room analysis and recommendations. You retain all ownership rights to your photos. See our Privacy Policy for data handling details.
10. Limitation of Liability
To the maximum extent permitted by law, Calgary Wallpaper shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Site or products. Our total liability shall not exceed the amount you paid for the specific product giving rise to the claim. This section does not limit rights the law gives consumers, including in Quebec.
11. Indemnification
You agree to indemnify and hold harmless Calgary Wallpaper, its officers, employees, and agents from any claims, damages, or expenses arising from your use of the Site or violation of these Terms.
12. Modifications
We reserve the right to modify these Terms at any time. Changes take effect upon posting. Your continued use of the Site constitutes acceptance of the modified Terms.
13. Dispute Resolution
Any disputes arising from these Terms shall be resolved through negotiation in good faith. Outside Quebec, if unresolved, disputes shall be submitted to the courts of the Province of Alberta, Canada. Quebec consumers may go to the courts of Quebec (Section 14).
14. Quebec Consumers — Your Rights
If you are a consumer residing in Quebec, Quebec's Consumer Protection Act applies to your distance contract whatever its amount (including a samples-only order). You may cancel the contract:
- within 7 days after receiving your copy of the contract, if we did not give you the required information before the contract or the contract does not comply;
- within 30 days after the contract is made, if we do not send you a copy of the contract within 15 days;
- at any time before delivery, if the goods are not delivered within 30 days after the stated delivery date (or, with no date, within 30 days after the contract is made).
To cancel, tell us by any means, in writing or verbally: info@calgarywallpaper.ca or 587-997-6664. We refund all amounts paid within 15 days of the cancellation; you return any goods received within 15 days of the cancellation or delivery, at our cost. If we do not refund you, you may ask your credit card issuer to reverse the payment.
For Quebec consumers, payment before delivery is accepted by credit card only. Nothing in these terms requires you to waive these rights or to sue outside Quebec: Quebec's consumer protection laws apply and you may go to the courts of Quebec.
15. Contact
Questions about these Terms? Contact us at:
Email: info@calgarywallpaper.ca
Wall Style Innovations Inc., operating as Calgary Wallpaper
Calgary, AB, Canada